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Website help and information

A couple using their phone and tablet

A couple using their phone and tablet

In this section

Find information about accessibility, the different features on the website, legal information and help with registering for accounts and commenting on planning applications.

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How to solve common issues

Trying to find a telephone number, struggling to login to your account or finding & commenting on planning applications? Find out how to solve common issues

Registering for a website account

Website testing user group

We are continually working to improve the way we deliver our online services to you. Have your say and join our website testing user group. No special skills are required.

Accessibility Statement

Website accessibility statement

We want as many people as possible to be able to use the website. Find out how accessible the website is and what we are doing to improve accessibility.

Your feedback is important to us

Help us improve our service